The HelpDesk Guides provide instructions on how to use programs within the district and/or at home.
** NOTE: these categories and instructions are updated as needed to fit the ever-changing needs of the district. If you don't find a solution here - please put in a ticket.
Categories have been created to help organize the instructions.
Under each category, you will see a subcategory with a number off to the side.
That number represents the number of help files found within that subcategory.
The image below is just the first few categories... you will want to scroll down on the Knowledge Base page to see all of the categories.
Categories:
- Technology Purchases (Principals and AAs)
- Using the LHUSD HelpDesk
- Password Resets/Multifactor Authentication
- Staff Portal
- Teams/Sharepoint/OneDrive
- Synergy
- Substitutes
- Frontline
- iVisions
- Phones/Voicemail
- Office365 (Word/Excel/Powerpoint)
- Online Learning
- Hardware
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